Returns & Exchanges
At Schmidt Bros., we stand behind the quality of our craftsmanship and want you to be completely satisfied with your home and kitchen essentials. If you are not entirely happy with your purchase, we offer a 30-day return policy for unused items in their original packaging.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original Schmidt Bros. packaging to ensure they are protected during transit and include all original inserts.
Print and Attach Label
Download and print the prepaid shipping label provided through our portal and securely affix it to the outside of your return box.
Drop Off and Refund
Drop your package at any authorized carrier location; once our warehouse inspects the return, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing